Refund policy
Hassle-Free Worldwide Returns
We stand by our products with a 100-Day 100% Money-Back Guarantee to ensure your satisfaction and build trust—because we believe you should always feel confident in your purchase.
Product Condition:
- New and slightly used
Return Window:
- 100 days
To qualify, simply use the product for a reasonable period. If you’re not fully satisfied, we’ll issue a full refund for the amount you paid.
Worldwide Shipping & Returns – Fast & Reliable
We proudly offer worldwide shipping to every country. Thanks to our logistics centers in the USA, all across Europe, and the UK, we ensure super-fast delivery and a smooth return process. No matter where you are, we’ll provide a prepaid return label and clear instructions, making returns quick and hassle-free.
Return Eligibility
To be eligible for a return, the item must be in its original condition—unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is required.
To start a return, contact us at support@forthiq.com, and we’ll provide a prepaid return label along with instructions on how to send your package. Items returned without prior approval will not be accepted.
Damages & Issues
Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Exchanges
The quickest way to get a replacement is to return your item first. Once your return is accepted, you can make a new purchase for the item you want.
Refunds
Once we receive and inspect your return, we’ll process your refund within 5 business days. Your money will be returned to your original payment method—quickly and hassle-free. We want you to feel completely confident that your refund is guaranteed.
Sales Tax Refunds
If applicable, any sales tax paid at the time of purchase will also be refunded, following local tax regulations.
For any questions, feel free to reach out to us at support@forthiq.com.