Refund policy

Hassle-Free Worldwide Returns

Return periods vary by product. Selected products are covered by a 90-day 100% money-back guarantee, while other products have a 30-day return period. Please check the return period shown on each product page before placing your order; the period stated for the purchased product applies.

Product Condition:

• New and slightly used

Return Window:

• 90 days or 30 days, depending on the product. See the product page for the applicable return window.

To qualify, simply use the product for a reasonable period. If you’re not fully satisfied, we’ll issue a full refund for the amount you paid.

Worldwide Shipping & Returns – Fast & Reliable

We proudly offer worldwide shipping to every country. Thanks to our logistics centers in the USA, all across Europe, and the UK, we ensure super-fast delivery and a smooth return process. No matter where you are, we’ll provide a prepaid return label and clear instructions, making returns quick and hassle-free.

Return Eligibility

To be eligible for a return, the item must be in its original condition—unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is required.

To start a return, contact us at support@forthiq.com, and we’ll provide a prepaid return label along with instructions on how to send your package. Items returned without prior approval will not be accepted.

Damages & Issues

Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Exchanges

The quickest way to get a replacement is to return your item first. Once your return is accepted, you can make a new purchase for the item you want.

Refunds

Once we receive and inspect your return, we’ll process your refund within 5 business days. Your money will be returned to your original payment method—quickly and hassle-free. We want you to feel completely confident that your refund is guaranteed.

Sales Tax Refunds

If applicable, any sales tax paid at the time of purchase will also be refunded, following local tax regulations.

For any questions, feel free to reach out to us at support@forthiq.com.